Problem with .jnlp files

[arein]

When I click on "Start Stocktools", I get a window that asks me whether I want to open or save this file. If I click on open, there is a quick flash on my screen as thou' a file opened then closed.
I suspect that this is a Java problem but I do not Know what to do.
I am using a MacBook Pro running Windows XP Pro SP2 as the second operating system on the MacBook. All of my other programs run without any problems. I have download what I think is the current version of Java, but I cannot get "StockTools" to run. StockScreener and your other tools run OK.
I would appreciate your help.
Thanx,
Allan Rein

[admin]

Moved to appropriate support forum

[alexchartfilter]

Originally Posted by arein

When I click on "Start Stocktools", I get a window that asks me whether I want to open or save this file. If I click on open, there is a quick flash on my screen as thou' a file opened then closed.
I suspect that this is a Java problem but I do not Know what to do.
I am using a MacBook Pro running Windows XP Pro SP2 as the second operating system on the MacBook. All of my other programs run without any problems. I have download what I think is the current version of Java, but I cannot get "StockTools" to run. StockScreener and your other tools run OK.
I would appreciate your help.
Thanx,
Allan Rein

1. The first thing is to ensure you do not have multiple instances of java installed. If so, uninstall all previous installations of java and reinstall java. You will want to install java 1.4.10 or greater. After reinstall reboot your machine, and run stock tools again.

This page will see if you have the correct version of java.
[click here to test your java]

2. You may also want to check your firewall settings; java or javaws requires access to the internet.

If you do not see the "java loading" after click the "start StockTools" link after these two steps please let me know.

Alex