Access/Account problems:

[alexchartfilter]

1) Why is my access denied to the screener and other options?

Answer: e-mail us with your username, accounts that were created prior to our free distribution may have older permissions. With one quick e-mail we can have you up and running in minutes. (http://www.chartfilter.com/contact.htm)

2) I CREATED A NEW ACCOUNT--HOW DO I CANCEL OUT THE OLD ONE? ...THANKS!

E-mail us the username of the account you want removed. (http://www.chartfilter.com/contact.htm)

3) I lost my password.

E-mail us the username of your account and we can reset the password for you. (http://www.chartfilter.com/contact.htm)

If you don't see your answer here let us know!